Speaking Up for the Consumer

Are you responsible for representing the consumer viewpoint on a group or committee? Have you ever wondered about the best way to do that? Originally written for Citizens’ Advice, NCF have produced Speaking Up which provides structured suggestions for putting your consumer point across.

Based  on realistic case studies

There are sections on such useful themes as being effective in meetings, listening, discussing and decision making, ensuring that you are efficient at representation, and dealing with difficult people. It includes activities based on realistic case studies.

If you think that Speaking Up might be useful to you, then take a look here.

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UK/US TRADE TALKS: 

STANDARDISATION ISSUES FOR CONSUMERS

 

The NCF has set out consumer Red Lines for a trade agreement with the United States. There must be no automatic recognition of US Standards in the UK in any trade deal. This is necessary for several reasons including the very different standards development procedures in the two countries. The NCF has written to the Minister for International Trade, Ranil Jayawardena MP providing him with a consumer briefing on our recommendations.

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