Speaking Up for the Consumer

Are you responsible for representing the consumer viewpoint on a group or committee? Have you ever wondered about the best way to do that? Originally written for Citizens’ Advice, NCF have produced Speaking Up which provides structured suggestions for putting your consumer point across.

Based  on realistic case studies

There are sections on such useful themes as being effective in meetings, listening, discussing and decision making, ensuring that you are efficient at representation, and dealing with difficult people. It includes activities based on realistic case studies.

If you think that Speaking Up might be useful to you, then take a look here.

Load More Related Articles
Load More By Colin Adamson
Load More In General

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Check Also

Local roots and consumer victories

  Consumer groups have been around for a ...

NCF News Signup

Follow us on Twitter